CMS offers Author templates for a variety of uses, including ITIL that cover all key processes required for ITIL compliance and come complete with a comprehensive set of supporting forms and documents.
A2 is the next generation of process mapping software. You will be able to execute processes and collect critical information on performance. Your organization will not only understand how they function, but learn how each contributor (employee, vendor and contractor) provides value to an individual process.
The A2 software is built on a robust SQL database that allows for high level of security and scalability. Its advanced features will allow your team to manage processes and documents with ease and precision.
Author, the original process mapping software, allows you to clarify and standardize even the most complex processes. You can define how people are involved in each task utilizing the easy to understand RACI methodology (Responsible / Assist / Consulted / Informed) and display the process in an easy to understand swim lanes chart. Your organization will have direct access to all the information needed to complete the tasks, and a comprehensive view of all the roles involved in the process.
With Author you will be better prepared for audits and able to develop robust, easy to implement business continuity plans. Author provides a clear path for the developement and implementation of best practices and enables a more effective training solution. Combined with clear corporate policies, Author is a proven vehicle for improved overall company operations.
Define What Your Business Needs to Remember
Corporate Memory Solutions is POWERED by the Author software and assists you to:
- protect and retain your corporate memory
- ensure your corporate health and safety
- increase the value of your business
- maintain compliance with ALL regulations
- save money by eliminating the printing of HUGE employee manuals
Author software is available in a cloud-hosted solution - Author Cloud - offered by CMS utliizing an industry-leading provider. Author Cloud has the same great features as Author Classic delivered as a service for fast, easy deployment.